Shipping Policy

We accept orders through this website only. Please make sure you include the correct full delivery address when checking out. Empire Warehouse can not guarantee delivery for orders with incorrect delivery details.

  • Delivery points must be a physical address. We can not deliver to PO Boxes.
  • As our stock is delivered directly from the supplier, orders with multiple suppliers may have multiple delviery charges. If price is a factor, to reduce your delivery costs we recommend ordering from a single supplier. Supplier info can be found on the product page and category listings.
  • Stock orders over a value of $700 (Exclusive GST) will receive free freight to your office/premises located in the metro area of Mainland Capital Cities of Australia
  • We can only accept orders for a single delivery point. If you need your items delivered to multiple addresses please place multiple orders.
  • Shipment of goods can not be processed until payment is made in full.

Customised Products

Customised product may attract an additional shipping charge. Any applicable shipping charges will be included in the quote for customised product.

If you have any further questions regarding our shipping policy please contact us.